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Office of Consumer Protection

The Office of Consumer Protection is here to help – The Office of Consumer Protection seeks to protect Montana consumers from, and educate them about, harmful and unfair practices by retail businesses. The Consumer Protection Act prohibits businesses from taking advantage of consumers.

The major responsibilities of the Office of Consumer Protection include...

  • Providing information to consumers about the Consumer Protection Act
  • Enforcing consumer laws designed to protect the consumer from unfair or deceptive business practices
  • Assisting consumers by distributing consumer education materials including consumer alerts and scam alerts
  • Investigating false, misleading, or deceptive trade practices
  • Assisting in the preparation of legislation designed to protect consumers
  • Enforcing statutes relating to telephone solicitation and telemarketing
  • Participating in multi-jurisdictional actions with other state and federal law enforcement agencies


Our Most Visited Resources

File a Scam Report

Matters of Special Interest to Consumers – Scam Alerts & Consumer AlertsMore Info »

Identity Theft

One of the top reported forms of crime in the U.S.More Info »


Have complaints been filed with OCP against a particular business?More Info »

Complaint Form

Mail or fax this complaint form to the Office of Consumer Protection.More Info »

File Complaint Online

Quickly file your complaint online with the Office of Consumer Protection.Click Here »


Stay Informed About Unsafe Products

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Click for recent and past recalls.

Contact Information

Office of Consumer Protection

Toll-Free:  800-481-6896
Phone: 406-444-4500
Facsimile:  406-444-5275
E-mail:  [email protected]

Mailing Address

Office of Consumer Protection
P. O. Box 200151
Helena, MT 59620-0151

Physical Address

Office of Consumer Protection
302 N. Roberts Street
Helena, MT 59620
Located in the Basement
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