Montana Department of Justice
Home / Press Release / MVD Relocates and Streamlines Disabled Placard Processing
February 6, 2012

MVD Relocates and Streamlines Disabled Placard Processing

Motor Vehicle Division Administrator Brenda Nordlund announced Monday that applications for disabled parking permits and license plates are now being processed at Motor Vehicle Division headquarters in Helena. Previously, processing was done in Deer Lodge at the MVD’s Title and Registration Bureau. The work is now handled by the MVD’s Records and Driver Control Bureau.

“Relocating the disabled placard processing to Helena from Deer Lodge allowed us to improve customer service by streamlining approval and issuance procedures. The transition is already producing a quicker turnaround,” Nordlund said. “Customers in need of accessible parking are receiving their permit materials faster.”

Last year, the MVD issued over 20,000 disabled placards. Staff processes and issues more than 100 per business day.

The eligibility criteria and application process have not changed. Individuals wanting to apply for a disabled parking permit or license plate need to obtain medical certification from a physician, chiropractor, or advanced practice registered nurse. Agencies or businesses that provide transportation as a service for people with disabilities may also still apply for special parking permits. The Disability Permit/License Plate Application, Form MV5, was recently revised and is available on the Motor Vehicle Division’s website, Applicants and medical practitioners are encouraged to use this updated version.

The procedure for reporting misuse of disabled parking permits also has not changed. People should report suspected disabled parking violations to their local law enforcement.